1. Information We Collect

Sorfar may collect personal information when users visit our website, place an order, contact support, or interact with our services.

• Full name and contact information.
• Email address and phone number.
• Shipping and billing address.
• Payment and transaction details.
• Website browsing and device information.

2. How We Use Your Information

The information collected is used to improve customer experience and provide smooth services.

• To process and deliver orders.
• To provide customer support.
• To improve products and website performance.
• To send order updates and notifications.
• To prevent fraud and unauthorized activity.

3. Data Protection & Security

Sorfar uses secure technologies and safety measures to protect customer information from unauthorized access, misuse, or disclosure.

• Secure payment gateways for transactions.
• Protected customer database systems.
• Limited access to personal information.
• Regular monitoring for security improvements.

4. Sharing of Information

Sorfar respects your privacy and does not sell, rent, or trade customer information to third parties.

Information may only be shared with trusted partners such as:

• Delivery and logistics providers.
• Payment processing companies.
• Legal authorities when required by law.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve browsing experience and analyze website traffic.

• Remember customer preferences.
• Improve website speed and performance.
• Provide a personalized user experience.

6. User Rights

Customers have the right to access, update, or request deletion of their personal information where applicable by law.

7. Updates to Privacy Policy

Sorfar may update this Privacy Policy from time to time to reflect changes in legal requirements or company practices. Continued use of the website indicates acceptance of updated policies.